Sample of All FAQs (Helpie FAQ)
Helpie FAQ
- About BPP/SPESSE
- How can I create account?
- What do SPESSE courses include?
- What is SPESSE?
- Where can I access SPESSE LMS?
- Getting Started
- Can I preview my SGA report before I start?
- Do I have to start or complete my course by a certain time?
- Do I receive anything after I complete a course? Is SPPESSE an accredited institution?
- How do I begin?
- How do I create a course?
- How do I start my course?
- What course features are available?
- What is available on SPESSE for certification exam preparation?
- Purchase and Payments
- Can I change my route?
Yes
- How do I pay for a course?
- I am having issues with my refund request?
- I am receiving a payment error.
- What subscriptions are available?
- Troubleshooting
- Can I pause my Personal Plan subscription?
Yes
- I am having trouble logging in?
- I’m having issues with my audio or video?
- I’m having trouble with the course content or resources?
- Is Personal Plan available on the SPESSE mobile app?
- My SPESSE dashboard is missing.
- What languages are the courses taught in?
- Where else can I go for help?
- Will I have full lifetime access to subscription content?
- Will I still have access to courses I enrolled in before subscribing?
- Certificates of Completion
- If I cancel my subscription and then resubscribe later, will I lose my course progress and access to my certificates of completion?
- Will I receive a certificate of completion after finishing my courses?
- Cancelling or Refunding
- Can I pause my subscription?
- Course Availability in Personal Plan
- Are all courses included in subscription?
